We are seeking an experienced Business Test Manager with over 5 years of expertise within the insurance/financial services sector to execute User Acceptance Testing (UAT) in an international IT program. The ideal candidate will possess comprehensive knowledge of test management, delivery methodologies, diverse stakeholder management and be experienced in supporting global business teams to ensure flawless execution of testing processes.
The best part – it’s a hybrid role, giving you the flexibility to work at home and visit our offices in to meet with colleagues – it all depends on you and the moments that matter.
Aon is in the business of better decisions.
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like.
Reporting to the Business Test Lead, you will be responsible for:
Test Management Expertise
Design and implement robust testing plans, test cases and supporting processes aligned with the goals of the international programme.
Perform UAT activities, coordinating with cross-functional business SMEs and UAT Test teams to ensure testing aligns with business objectives.
Methodologies Mastery
Proficiently navigate both Agile and Waterfall methodologies, adapting approaches based on project requirements and governance.
Champion best practices in testing execution, ensuring adherence across the UAT testing teams.
Team Management and Motivation
Support and inspire global UAT testing teams, fostering a collaborative and high-performing culture so that they can deliver testing to their best potential.
Provide mentoring, guidance, and training to UAT team members, promoting continuous improvement. This may require in person support and therefore travel in EMEA.
Tool Proficiency
Demonstrate proficiency in advanced testing tools and technologies, ensuring their effective utilisation in testing execution and defect management.
Support the implementation of new tools or upgrades to enhance testing capabilities.
Stakeholder Communication
Act as a liaison between the Business Test Lead and UAT teams, communicating test progress, issues, and risks effectively.
Collaborate with senior stakeholders up to Country COO level to prioritize testing efforts based on business needs.
Produce and deliver concise and accurate progress reporting for the Business Test Lead on all execution activity.
Note that some travel in Europe may be required on an infrequent basis.
DevOps Pipeline and Automated Testing
Leverage understanding of DevOps pipelines and automated testing to streamline testing processes.
Implement and maintain automated testing frameworks to enhance efficiency and accuracy in testing cycles.
Skills and experience that will lead to success.
Over 10 years of progressive experience in test execution, or related testing execution roles, within the insurance or financial services industry.
Proven expertise in executing testing across Agile and Waterfall methodologies.
Strong collaboration skills with the ability to motivate and manage global business teams effectively within demanding testing deadlines and timescales.
Excellent communication and stakeholder management skills.
Interpersonal and communication skills to build relationships with inexperienced business test teams and technical subject matter experts to support testing.
ISTQB Certified Tester Foundation Level or equivalent.
Understanding of automated testing tools (e.g., Selenium, HP UFT), and DevOps practices.
Self-motivated and driven – able to execute on areas of work assigned with minimal supervision.
Fluent English and German speaker, French or Dutch fluency is an added benefit.
Excellent authoring and document review skills and vocabulary
Excellent team player with the ability to maintain trust at all levels.
Ability to manage multiple priorities in a fast-paced, global environment.
Key Attributes
Testing Leadership: Ability to provide testing direction and mentoring in complex testing environments.
Innovative Problem Solver: Capacity to navigate challenges and devise creative testing solutions using advanced tools and methodologies.
Collaborative Approach: Skilled in fostering collaboration and teamwork across diverse global business teams and differing cultures.
Adaptability: Thrives in dynamic environments and remains flexible in adopting new tools and methodologies.
This role offers an exciting opportunity for a skilled Business Test Manager, to support UAT activities on an international scale within Aon, an insurance market leader. The ideal candidate will showcase a blend of technical expertise, stakeholder management skills, and a proven track record in delivering high-quality testing cycle execution.